Honoring Extraordinary Nursing Care | Kaiser Permanente

The 7 persons decided on as the recipients of the 2022 Kaiser Permanente Nationwide Nursing Excellence Awards exhibit the main values of Kaiser Permanente nursing. This team of leaders, clinicians, researchers, innovators, and experts delivers amazing, compassionate treatment for our members.

“Our award-successful nurses are shining illustrations of how protecting a strong motivation to the tenets of our experienced follow of nursing enables us to maintain a tradition of excellence, even through the adversities and problems offered by the worldwide pandemic,” reported Phyllis Doulaveris, senior vice president and chief nursing executive for Kaiser Permanente. “Our nurse leaders should have special praise for cultivating an environment of toughness and compassion, integrity, believe in, and open interaction that have aided our groups do their most effective operate in tough periods.”

Remarkable Nurse Award

Catherina “Karen” Manalo, RN, Relief Nurse, Oncology Device, Kaiser Permanente Anaheim Clinical Centre

Karen Manalo’s special way of bringing quiet, empathetic, and extraordinary care to her clients was crucial to strengthening nurse communication at the Kaiser Permanente Anaheim Healthcare Heart. Affected person gratification with nurse communications improved from a baseline of 60% to 84% in 1 calendar year right after Manalo and her staff associates concentrated on bettering conversation.

The new methods, which include affected person conversations to aid uncover personal choices so people today can be taken care of as people, are now utilized all over Kaiser Permanente in Southern California.

“Even if I’m active, I will hear to my patients’ worries,” Manalo stated. “I’m also sensitive to their nonverbal indicators and make solutions about how they could sense better. I consider of ways to enable them really feel far better even when their medications can’t.”

Excellence in High-quality and Protection Award

Hai Ta, RN, Qualified Growth Consultant, Kaiser Permanente in the Northwest

Turning facts into actionable details is a expertise that Hai Ta employs to increase client care and boost employee protection.

In the early days of the pandemic, Ta applied the developments she noticed in personnel COVID-19 bacterial infections to keep her colleagues risk-free. Afterwards, she applied identical strategies to strengthen good quality and safety for clients in the Northwest Region. For illustration, she improved the administration of medications by decreasing excess inventory and squander and getting rid of outdated medicines.

Emerging Nurse Chief Award

Gigi Tejada, RN, Assistant Office Administrator, Comprehensive Care Administration, Kaiser Permanente San Diego Medical Center

Generating an setting exactly where people really feel incorporated and listened to is a enthusiasm for Gigi Tejada.

“I inspired my workforce to imagine like the industry experts they are, so the staff is actively engaged with giving the ideas about how the function really should be completed,” Tejada explained. “They presently have the solutions. My role is to take away obstacles and help our clinicians glow.”

Tejada also superior her division in the area of culturally proficient care. She helped a single of her team associates get certified as a skilled bilingual speaker in Tagalog.

“Research displays that cultural competency drives the excellent of treatment greater,” Tejada stated. “As a client, if I see that my well being treatment supplier speaks the exact same language and understands my tradition, it fosters a feeling of trust.”

Excellence in Nursing Management Award

Mervin Francisco, RN, Medical Director, Adult Inpatient Solutions, Kaiser Permanente Irvine Medical Middle

Excellent of treatment and affected person basic safety have outperformed countrywide benchmarks beneath Mervin Francisco’s management. One of his hospital models is closing in on a 12 months without a solitary client fall. Four of his models have had zero clinic-obtained strain injuries due to the fact January 2022.

Francisco believes the keys to his achievements are partnering with affected individual-facing workers, sharing information and facts transparently, and giving actual-time personnel comments.

Excellence in Specialist Advancement Award

Jose J. Dy Bunpin III, RN, Specialist Development Director, Kaiser Permanente Antioch Health care Middle

Jose Dy Bunpin is happy to be a nurse. He reveals that pride by means of ongoing learning and by encouraging other nurses to preserve raising their information.

Dy Bunpin made a series of seminars to teach nurses on top assignments made to improve patient outcomes. One team of nurses who attended his seminar outlined a way to make certain the timely completion of a particular patient evaluation that will have to be accomplished prior to patient discharge.

The task team at first established a purpose of finishing 50% of the needed assessments in a single hour of receiving the get. Nonetheless, by the 90-working day verify-in 75% of the needed assessments had been completed within just one hour.

Excellence in Research and Evidence-Based mostly Practice Award

Patricia Zrelak, RN, Medical Follow Specialist, Stroke, Kaiser Permanente in Northern California

By the close of 2022, Patricia Zrelak will have specified 90 presentations to an international audience and will have printed in excess of 40 research papers in peer-reviewed journals, 3 scientific tips, and various reserve chapters and white papers. She is most proud of the research in one particular of her hottest papers, printed in December 2021, which modified the way hospitals are demanded to evaluate affected individual damage.

Zrelak has attained 3 nationwide awards from the American Association of Neuroscience Nurses for innovation, clinical apply, and mentorship. She also lately released a new journal for the Globe Federation of Important Treatment Nurses. The Intercontinental Journal of Essential Treatment is now the organization’s official journal and will help make investigate obvious around the entire world.

Friend of Nursing Award

Avi Zaraya, Healthcare Center and Place Administrator, Guidance Products and services, Kaiser Permanente Woodland Hills Health care Centre

At the Kaiser Permanente Woodland Hills Medical Centre, Avi Zaraya prospects the Guidance Companies Division, which has confirmed by itself to be a true pal of nursing. Interdisciplinary councils of professionals and client-dealing with staff members collaborate to clear up problems. The councils troubleshoot challenges and come up with solutions.

Team from both teams companion to pay a visit to client rooms every day. They supply resolutions to patients’ problems, these types of as with meals companies. The collaboration has resulted in much more contented nurses with more time to care for clients, and a superior practical experience for people. 

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